rehit

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rehit

how do i get a rehit so my hopper works

4 Replies

Re: rehit

GRB1959
Audio Engineer

What is a 'Rehit'.

Re: rehit

logdog
Visual Engineer

Maybe he means "reset"? If so, unplug the Hopper for at least 10 seconds and plug back in. That will cause the Hopper to reboot.

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Re: rehit

Chadt4141
Screen Writer
A hit, or command signal, is an authorization signal sent out. It automatically goes out to all customers at different intervals, however, a customer service rep can send one for specific receiver issues that will have a sped up frequency over a 24 hour period.

Re: rehit

DISH Employee

Good morning, cabinman47557! I would be delighted in assisting you with getting a re-hit sent out to your receiver.  To make sure we provide you with account security, would you please send me a private message with the phone number and 4 digit security code? 

By accessing your account I can send out this signal as well as address any technical issues that have attributed to the need for a re-hit.

For step by step instructions on how to send a private message, please click here: https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039