local hd channels missing

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local hd channels missing

r8eya
Camera Crew
I contacted customer support through chat and was told I was supposed to receive hd channels through dish. I only have sd local channels. I went through troubleshooting with them and still was unable to get locals in hd. They said they would pass on my issue to the technical department. I was wondering if they made a mistake telling me I get locals in hd or if there is some other issue.
3 Replies

Re: local hd channels missing

hddn
Visual Engineer
If you haven't already, I suggest you go here and plug in your zip code and see what it says.

www.dish.com/local-channels/

That's what you [i:28cuizuc]should[/i:28cuizuc] be getting. (assuming correct dish, line of site etc.)

Re: local hd channels missing

r8eya
Camera Crew
says im supposed to be getting hd channels. something from dish is preventing me from getting them in hd.

Re: local hd channels missing

Chadt41411
Casting Director
r8eya wrote:
says im supposed to be getting hd channels. something from dish is preventing me from getting them in hd.

What are your orbital locations? Best bet, you are looking st Western Arc, while your locals in HD come from Eastern Arc