Santi, Univision is demanding a rate increase of roughly 75%. We don’t think that’s fair to our customers. We are eager to reach an agreement and have the channels restored, but Univision has yet to even respond to our latest proposal. We truly apologize for the inconvenience this has caused.
monica1115, we know how much this is impacting you and your family. We are eager to reach an agreement and have the channels restored, but Univision has yet to even respond to our latest proposal. Because DISH does not own the channels we provide, an agreement would have to be reached before the channels are able to be restored.
Hello, Monica1115. We understand this programming dispute with Univision is very stressful, and we would never dream of adding to that stress by blaming you. We’re fighting Univision’s proposed rate increase so you receive a fair value. Switching providers tells programmers you’ll pay any price for their channels. The ball is in Univision’s court as we await their response to our proposal.
I would still be happy to review your account and see what we can do for you. Can you send me a Private Message with your phone number and 4-digit PIN please?