I tried to add the Multi-Sports Pack yesterday because MASN2 (ch 433) is carrying a football game I want to watch today. I spent 2 hours on the phone yesterday with Dish tech support and another half hour today, and nobody could deliver that channel to me. At least one other channel, 412, was also missing, but others in the package were there.
I canceled the Multi-Sports pack right away today since Dish couldn't deliver the channel I wanted and didn't seem to know how to do so. They waived the early cancellation fee since I didn't watch any channels at all.
Does anyone here have any idea why I can't get that channel?
Hey, GrandpaEd! We definitely hate to hear you had this problem when trying to get the programming added. If you will send us a Private Message with your account/phone number and 4 digit security code, we can definitely take a look to see what may be causing this issue.
Here are the steps for sending a Private Message:
Hey, GrandpaEd! We did get your Private Message and responded at 6:49 PM (CST). If you didn't receive this, please let us know so we can get that re sent to you. Thanks!