Streaming LHN from WatchESPN using Dish America's Top 200 Subscription

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Re: Streaming LHN from WatchESPN using Dish America's Top 200 Subscription

DISH Employee

Are you still viewing this with your Apple TV device? 

Re: Streaming LHN from WatchESPN using Dish America's Top 200 Subscription

Tracy
Camera Crew

Hi there - how are you?

 

Yes, ESPN app on AppleTV in addition to WatchESPN site in browser and ESPN app on iphone.

Re: Streaming LHN from WatchESPN using Dish America's Top 200 Subscription

DISH Employee

I am well! I hope you are as well, other than this issue! 

 

How long have you been noticing this issue happening, again?

Re: Streaming LHN from WatchESPN using Dish America's Top 200 Subscription

Tracy
Camera Crew

Hi Jason,

 

Just started today.  I was watching the Longhorn Channel last night and it was working fine.  Noticed issue today around 11:30 am CST.

Re: Streaming LHN from WatchESPN using Dish America's Top 200 Subscription

DISH Employee

To clarify, it's not working through the day but it is overnight?

Re: Streaming LHN from WatchESPN using Dish America's Top 200 Subscription

Tracy
Camera Crew

No, it was working as recently as Friday night...but is now not working.

Re: Streaming LHN from WatchESPN using Dish America's Top 200 Subscription

DISH Employee

Thank you for this information. I'll need to go ahead and submit feedback for this, it may be an issue with how the app is recognizing your account information.

Re: Streaming LHN from WatchESPN using Dish America's Top 200 Subscription

Tracy
Camera Crew

Okay, let me know what you find out.  This was an ongoing issue that impacted more users than just me.  

 

As you might be able to tell from my posts, it started several months ago and was just fixed in October.  Frustrating that the issue has returned.

 

The fix was explained to me as an issue with a third party service you use that authenticates our credentials with the ESPN services.

Re: Streaming LHN from WatchESPN using Dish America's Top 200 Subscription

DISH Employee

We can't guarantee a timeline or an estimated fix date, nor are we able to notify when it's been resolved. When I submitted the feedback I saw multiple other people had already said something about it as well, so it's gathering attention though and will (crossing fingers) be dealt with again soon.

Re: Streaming LHN from WatchESPN using Dish America's Top 200 Subscription

Tracy
Camera Crew

thank you for your attention to this issue