Misleading channel chart

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Misleading channel chart

tkane18
Extra
I recently changed my viewing package from Top 200 to Top 120+

1)To save some money
2)Because I noticed 2 channels that I watch in the Top 200 package were moved to Top 120+ (or so I thought)

NBCSN (Ch. 159) does show up in my Top 120+ package.
However, BBC America (Ch. 135) does not.

The attached chart from your website dated 4-3-17, shows both channels in the Top120+ package.
Can you tell me what's going on?
Between this and getting charged for local channels now, I'm not too happy with Dish lately.

[url:1lyykiah]https://drive.google.com/file/d/0B9Nt41yIYMZONU9wc2hDdnBSX1k/view?usp=sharing[/url:1lyykiah]

Tom
3 Replies

Re: Misleading channel chart

DISH Employee
BBC America was on free preview 02/14/17 through 03/30/17 and is normally in our Top 200 package and higher. NBCSN is only available as part of the Top 120 and higher.

Re: Misleading channel chart

tkane18
Extra
It says that now but at the time I was looking at the chart I linked to (which was after the preview period), it says it is part of 120+. A few days after I switched to 120+, I noticed BBCA wasn't showing up. When I looked at the chart again, it wasn't in the 120+ package like it was less than a week earlier.

Re: Misleading channel chart

DISH Employee
I do understand, and apologize for any inconvenience. However, keep in mind, that programming is subject to change. We do not own the programming we provide you. We purchase the programming from programming owners, and at times, programming channels can move around. You can always visit https://www.mydish.com/upgrades/compare-packages .