KatyC wrote: We are sorry to hear your frustration. However, we do have an ETA of 05/17 for a fix for this known issue. Our Tech Ops team will prioritize fixes based on the feedback they receive. In order to provide the best possible customer experience, feedback is absolutely necessary. If you have not yet had your account information forwarded for feedback to our Tech Ops team, may I please get a private message of your account/phone and 4 digit PIN to relay your feedback?
tsunami2311 wrote: if my internet and router could handle it I would cut the cord.