JSracer wrote: today, 3/25 392 at 9:55am cst, motorcycle racing, if you go into episodes it only shows 1 airing. this is moto gp qualifying. tomorrow, 3/26 955am cst, 392, motorcycle racing, this is the moto gp race.
i have a seek timer for motorcycle racing, it did not see these 2 events,
tonight, 6pm cst 150 monster energy supercross, look under episodes, only lists the 1. go to next saturday, 150 7pm cst, hey, it's more monster energy supercross.
these are a few examples of what i fight, not including shows i'm sure that never record, because i don't check all the possible channels for shows i may want to watch that i have timers for.
Hopper 3 here
Chadt4141 wrote: Neither is lying. The process is the reports that are filed do all go back to the techops team. If they can recreate it, or if it is widely reported(not just here but a substantial number of the 13 million customers, then it is added to a list, which is a known issues list. If it cannot be recreated, it does not go on the list that everyone sees, but the reports still go back. Also, there is another internal forum that the agents have that get answers to posts similar to these. Those are accessible by employees only.
KatyC wrote: I do understand your frustration. This is a known issue. Our Tech Ops team will prioritize fixes based on the feedback they receive. In order to provide the best possible customer experience, feedback is absolutely necessary. May I please get your account/phone and 4 digit PIN to relay your feedback?