Excellent question!! Dish owes us an answer, too.
We haven't had an update in a long time.
This is horrible service. I hope it's resolved, soon.
We hear you, and we understand your frustration. We know that missing your favorite channel is never fun and we are doing everything we can to work with the owner of Fox Regional Sports Networks in hopes of reaching a mutually beneficial agreement without negatively affecting our Dish family. For the most up-to-date information regarding our negotiations, please visit http://DISHpromise.com
It is the same blah blah blah i hear from Dish every time they drop channel (blaming the content provider). Ok, so you can't make a deal. I am paying a monthly charge that is supposed to include this channel and now I'm not getting it nor is Dish paying for that content anymore. Yet they don't reduce the charges to reflec the downgrade in my package. This should be against FCC rules. Dish is very smug about, thinking they have something I cannot do without.
Wrong! Along with the other satellite provider there are many streaming services all of which managed to make a deal with Fox Sports. In fact Dish is the only one that couldn't make a deal and it is because they want to pay nothing for content yet charge their customers more. I have seen this over and over with Dish. They run a very unethical ship,.
I already have an OTA and my plan is to either switch to the other satellite provider and take advance of their 2-year promotion, or I will just go ahead and upgrade my Hulu subscription to live streaming which has every channel I watch including the Fox sports channels. All the Dallas Mavericks and Texas Rangers games are on FSSW and so are Texas high school football games, especially all the state championship games. I WILL NOT miss these!
As soon as I am satisified with Hulu I am out of here and good riddance. I can't believe people put up with their exhorbitant prices and their policy of removing content so that they don't have to pay for it while charging the same or even more. I pay $160 and have no premium channels and rent no movies.
I've been a Dish Network customer since the early 1990s, believe it or not. Through several houses and moves, we've stayed loyal to Dish. We've resisted the sustained and relentless campaign from AT&T (our internet provider) to switch to Direct TV, rejecting multiple promotions and discounts. We somehow weathered the loss of HBO (during the final season of Game of Thrones, no less) and remained customers.
Everybody has a breaking point, however, and the loss of Fox Sports Southwest, which often broadcasts my college football team and almost always our local NBA team's games, is probably it for me. Seriously, Dish, you are a CONTENT PROVIDER. If you can't provide the content we want and PAY FOR, then what's the point of you?
Please spare me the boilerplate Dish response about how sorry you are for these inconveniences. It's more than inconvenient -- it's failure to provide the content we pay for. Let me ask you this: if you are willing to lose customers like me -- your MOST LOYAL CUSTOMERS -- how do you expect to remain in business?
I'm going to post this in a lot of threads, perhaps it will help speed things up wtih getting FOX back:
I went and did an online chat to complain about the removal of the FOX networks, and I demanded compensation. They offered me a paltry one-time $8 reduction on my current statement. I took it, because I don't want to pay for channels I'm not receiving. However, if everyone on these threads could do the same, it would add up to something DISH may have to pay attention to and perhaps speed things up in getting the channels back. Please go on online chat or call customer service to demand compensation. Thanks!
What gripes me the most is their CEO is paid over $5.3 million a year, and the other top execs are in the 1 plus to over 3 plus million, yet they cry about costs. They want to save money at our disadvantage so they can be paid more. Disgusting!