Captions Stop Working

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Captions Stop Working

My captions just stopped working then I spent time with both tech support and the idiot-bot before I struck out on my own.
What i learned is that there are 7 Captioning Service settings 0 - 6 with '1' being the DEFAULT.
If you or something changes it to anything other than the DEFAULT or the setting of '1' then captions stop working. If you are having caption problems try setting the Caption Service = 1.
2 Replies

Re: Captions Stop Working

DISH Employee

Sorry to hear you had this issue with the captions @Waynemckinney. Can you confirm for me what channel specifically was giving you issue?

Re: Captions Stop Working

baldman1
Visual Engineer

@Jason_C wrote:

Sorry to hear you had this issue with the captions @Waynemckinney. Can you confirm for me what channel specifically was giving you issue?


It was probably Turner Classic Movies because I had the same thing and went to another website and that's what they said.