BBC America in Flex Pack

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BBC America in Flex Pack

sawmill
Character Actor
BBC America is listed as available in the Flex Pack for new customers.

[quote:28tgns80]https://www.dish.com/build-a-package[/quote:28tgns80]

Why don't existing customers get BBC America in Flex Pack?[/url]
15 Replies

Re: BBC America in Flex Pack

DISH Employee
BBC America (135) is not currently offered in the Flex Pack. It's available in the Top 200 package and above.

Re: BBC America in Flex Pack

sawmill
Character Actor
Did you go to that web link? I'm looking right at it. Looks like new customers are being offered that channel. False advertising?

Re: BBC America in Flex Pack

hddn
Visual Engineer
It looks like someone should fix the page that the OP pointed to since it does have BBCA on it.

Re: BBC America in Flex Pack

Moderator
Moderator
This has been escalated
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Matt "Speedy" Gonzales | Moderator

Re: BBC America in Flex Pack

sawmill
Character Actor
Here's another place where Dish claims BBC America is included in Flex Pack.
(Select Flex Pack in one of the package comparison drop downs.)
[quote:2ghxbufx]https://www.mydish.com/upgrades/compare-packages[/quote:2ghxbufx]

I wonder how many subscribers signed up for this bait & switch.

Re: BBC America in Flex Pack

DISH Employee
We do appreciate you bringing this to our attention.

However, I did access our site at https://www.mydish.com/upgrades/compare-packages, and the BBC America channel is not showing in the Flex package category to the right. Make sure to view the top right hand categories that correspond the channel you are wanting to compare. The check mark is not showing in the Flex Pack category.

You can also https://www.mydish.com/station/BBCA for more information.

Re: BBC America in Flex Pack

Chadt41411
Casting Director
I went to the original link posted, for build the Flex, and there was no BBCA

Re: BBC America in Flex Pack

hddn
Visual Engineer
It's still there when I look. One row up from the bottom about in the center.

Re: BBC America in Flex Pack

stile99
Cinematographer
Since it seems a matter of debate, I followed the link posted by Katy myself. Flex pack was not defaulted, I had to pick it, so I changed the 120+ to Flex pack. It has a check mark. I then selected nothing but the flex pack. Still has a check mark.

I then followed the build a package link. BBC America was listed exactly where hddn said it was.

If you need screenshots, I can provide upon request.