loyal long time customer wants discount

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loyal long time customer wants discount

zrch03
Extra

I'm a long time loyal Dish customer.  As is everyone else I'm constantly being offered specials from DirecTV to switch providers.  Being satisfied with Dish equipment and programming I don't really want to switch but find it harder to resist the DirecTV offers.  Will Dish offer a retention discount so I can justify remaining a Dish customer?

2 Replies

Re: loyal long time customer wants discount

Chadt4141
Screen Writer
Call and ask for the preferred customer offer. It is the 2 year price lock credit. It does come with a 2 year contract, however.

Re: loyal long time customer wants discount

DISH Employee

We absolutely get how seeing new customer offers can be frustrating, as an existing DISH member, zrch03, and certainly don't want to see you leave our DISH Family. If you would like to send us a Private Message with your account/phone number and 4 digit security code, we'd love to see what options are available to help keep you satisfied as a DISH member. 

 

Here are the steps for sending a Private Message: https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039