internet service period overlap

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internet service period overlap

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Why does my last month's service period end on 4/30 while my new month service period begin on 4/28?? Does all my activity on 4/29 get charged to both periods? Seems that way.... How do you explain this to the FCC?? Thanks.
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Re: internet service period overlap

DISH Employee
I will be happy to review your billing on your account. Please private message your account/phone and 4 digit PIN.