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Service pricing

bonvechioc
Extra

I have been a dish customer for many years, 18+ years and have loved the service but folks you are pricing yourself out of the market.  With cable and internet and basically the same number of channels i can save 95 dollars a month.  I really really do not want to leave dish but I don't know how i can justify staying with that much difference. 

 

Flex pack was the option i was looking at but i guess it just isn't flexible enough even giving up dozens of channels i would still pay more.  

 

I wish there was a way it could be even more granular down to individual channels so i could dump the dozens of shopping and religious channels i never watch but i suppose they wouldn't make much difference in cost. 

 

I guess what i am saying dish, is I don't see how your long term future is good when a dedicated customer like me is at the end of my rope. 

 

thank you for letting me vent

16 Replies

Re: Service pricing

jsmith7485
Extra

I agree.  I've signed up with Directtv now for $35.00 and no equipment lease.  I'm paying $45amonth for equipment.  If it works out $35 is a whole lot better than $153 with 200 channels and equipment.

 

Re: Service pricing

Chadt4141
Casting Director
Actually, removing the shipping and spiritual channels would make a huge difference in your bill. It would go up drastically, as they pay to be carried, and subsidize your bill. The Flex is the closest thing to a la carte you’ll get with any provider. Look more closely into that savings, I bet after a year, that gap is closed quite a bit.
The reason a la carte is not available is because the channel owners will not allow it. They contractually write their channels into the agreements with providers, and since they are paid per subscriber, not viewer, they want all of their channels subscribed to to maximize profit.
You can save an additional $12 per month by removing your locAls package and using over the air. You can run it through your DVR and continue to DVR.
Across the board, Dish gives the most options, but the question is, are what the channel providers offering really worth what they are charging all providers. Bob Iger of Disney, said that if channels go a la carte, he will charge $15-$20 per month. Right now, ESPN is $7.50. That’s because it would not be subsidized by the lesser channels nobody watched, so that’s gets passed along as well.

Re: Service pricing

bonvechioc
Extra

Sorry but that is just not right at least about the pricing against your competitors. I am not looking at introductory rates I know that scam. I can save close to 90 dollars a month if i bundle internet/tv. I realize that is unfair to Dish because of the bundle savings but that is the reality of your customers.  Are they good as dish, no i doubt it  especially when it comes to customer service but the average customer uses that so rarely it can't get past the savings. 

I honestly don't know the answer it isn't fair to Dish I know with the current regulations. Expecting customers to save money using a old fashion antennae?  lol no thanks not going back to that. 

Re: Service pricing

Jack
Extra
My sentiments exactly! I have been with Dish a very long time, however, their days are numbered. Last month the charge for local channels was $10. I just opened my new bill and now the charge for local channels is $12!!! No notification at all of a price change. Hello Amazon Firestick & HD antenna.....goodbye Dish.

Re: Service pricing

Chadt4141
Casting Director
Except all the notifications they sent out, emails, updates on webpage, advanced bills... there was plenty of notification.

Re: Service pricing

Roadijeff
Audio Engineer

bonvechioc wrote:
Expecting customers to save money using a old fashion antennae?  lol no thanks not going back to that. 

A modern HDTV antenna is nothing like those old antennas we used to have.  Dish sent me a free one and I have it mounted in the attic, close to a vent that faces the majority of the local stations I want.  It works great.

 

Re: Service pricing

baldman1
Costume Designer

The only way I found out was thru this forum! No other info was sent. And by the way this new forum "SUCKS!!"

Re: Service pricing

Chadt4141
Casting Director
They sent out many notices to customers. Do you open every envelope sent from Dish, or do you consider them spam and throw them away?

Re: Service pricing

Yoblood69
Extra

Dish employees are Masters at Deception, Lying, Misrepresentation, Offering discounts that NEVER appear on your bill.
I have never dealt with such a group of dishonest people in my life. They do EVERYTHING to make sure you pay at least $100/ month regardless of what they promise you. A small discount here offset by a bigger charge elsewhere. The Product Specialists are great at the Spin, a group of professional salesmen hell bent on not doing what you want, they will give you what They want!

This is Dish is all about!!!