Service interruption

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Service interruption

BCeaton18
Extra
How do I know if my service has been turned off for billing issues??? I have not received anything saying it has been interrupted but I have a black screen and all the support fixes have not worked
2 Replies

Re: Service interruption

Chadt4141
Production Manager
You wouldn’t get a black screen if it was interrupted for non payment. You’d get a screen saying that the content is not subscribed to.

Re: Service interruption

d4g4m
Visual Engineer

You would usually get a black or blank screen when nothing is connected to the input you choose. Most TV's would have a pop up stating so. If I remove the antenna cable from the TV, I get a black screen with pop up 'no signal' The DISH receiver is always in standby mode when  not being used. You would get the DISH screen 'your receiver is turned off'. If the HDMI cable is removed from HDMI1, yo wouls get a black screen 'no signal'.

Did someone press the input button to a source that isn't being used? Is the receiver getting power?