I will be happy to take a look at your account to see what is going on with the offer, spencer. Can you please send us a Private Message with your phone/account number and 4 digit PIN? You can do this by clicking the mail icon on the top right corner of the page and click New Message. You will need to type in my username in the Send To field.
Carmen84, I would be more than happy to take a further look into this for you. Can you send me a Private Message with the phone number and 4 digit PIN on your account?
monce, we would be delighted to review your account about this offer. Can you please send us a Private Message with the phone number and 4 digit Pin on your account?
To send a Private Message:
1. Make sure you are signed into the Communities page.
2. Click the message count or envelope icon to go to your Private Messages Inbox.
3. Click Compose New Message.
4. Enter the recipient's name (JasmineD) in the Send to area.
5. Enter the subject for the message in the Message Subject area.
6. Type the reply in the Message Body editor.
7. Then click Send Message