Since your parents have a Hopper3, you already knew about all the advantages of a Hopper3 (over a 4+ yr old first gen Hopper), so why did you have the installer put older version in? Sounds like you didn't do all your research first & let someone take advantage of you.
I'm sure Dish would rather have their new customers with a Hopper3 - contact one of the names in orange here & see if they can switch your old one out. You need to be proactive.
|03-28-2018 by janisnsc||1 Replies|
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