I think my bill got lost in the mail

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I think my bill got lost in the mail

cyhh2002
Character Actor

I have a gut feeling that my bill got lost in the mail and my bill is due on 10/15/2018 and I'm afraid my service will be shut off. I don't have a credit card nor a debit card while my mom (who is my payee) hates putting my check number and routing number online for fear of identity theft. In other words, I'm doomed. What should I do? Thanks!Smiley Indifferent

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3 Replies

Re: I think my bill got lost in the mail

Chadt4141
Screen Writer
You can pay at a pay in cash location, which you can find online, or you can purchase a prepaid visa debit card as well.

Re: I think my bill got lost in the mail

DISH Employee

Hello cyhh2002! We definitely want you to continue to enjoy your programming. I would be delighted to take a look at your account and see what we will need to do to make sure you don't experience any interruption. Can you please send us a Private Message with the phone number and 4 digit Pin so we can review this for you? https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039

Re: I think my bill got lost in the mail

cyhh2002
Character Actor

I sent you a private message.