Hi Walter - My sincerest apologies that that was your experience chatting with us. If you would send me a PM with your account information, I'll be sure to research your interaction and follow-up with our team accordingly.
I don't have your account number and can't give account-specific information publicly, but I can reassure you that a two-day grace period is available to customers whose accounts are current. If you choose to send me your information privately, I can clarify any miscommunication there may have been in the chat.
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