Billing Credit for changing programming package

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Billing Credit for changing programming package

Bobalouie2
Extra

I changed programming packages and am owed a 45.00 credit, when will that show up on my bill which goes through Frontier.  I could not talk to DISH directly about this...why?

2 Replies

Re: Billing Credit for changing programming package

Chadt4141
Supporting Role
When did you change your packages. On your frontier bill, there should be a note on when the charges are transferred over. If it is before that date, then when the next one rolls around. If it is after that day, then it will be the one following.

Re: Billing Credit for changing programming package

DISH Employee

Hello Bobalouie2. We would be delighted to take a look at your account and see when that credit would be sent over to Frontier. To look into this, can you please send us a Private Message? For the steps on how to send us a PM, click here https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039.