no phone Line

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no phone Line

toymvr
Extra

Ever sence we switch our Internet & Phone to HughesNet. We cannot order Movies? it says Phone line needed.

nonthing has change with the House phone wiring all we did is change from a Linline to HughesNet.

1 Reply

Re: no phone Line

DISH Employee

Hello, if your internet changed and you are connecting wirelessly you may need to reconnect since the network name and password would be different. You can see our guide for this process here: https://www.mydish.com/support/products/hopper/how-to/pair/receiver-to-internet

 

If you still have problems please send me a private message with your phone number and 4 digit security code and we can look into this further!