missing audio on dir playback

cancel
Showing results for 
Search instead for 
Did you mean: 

missing audio on dir playback

STARFISH
Extra
we're having an issue with missing some of the audio during playback of recordings with our hopper 3. we have switched from an 18gbps hdmi cable to a 27gbps cdmi cable and it is better but still not perfect. any ideas?
1 Reply

Re: missing audio on dir playback

DISH Employee
Is it happening on every recording, or only recordings from a specific channel? Does anything like signal loss appear while watching recordings? Have you tried watching something live while also recording it just to see if the recording audio differs?