guide issue

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guide issue

jhack1277
Character Actor
My guide and DVR schedule won't go past 48 hours. i have dis-connected the receiver power cord, but that didn't help. Any other suggestions?
12 Replies

Re: guide issue

Moderator
Moderator
This is likely is a known issue. What is your receiver model?
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Matt "Speedy" Gonzales | Moderator

Re: guide issue

jhack1277
Character Actor
VIP 612.

Re: guide issue

Moderator
Moderator
Thank you. Yes, this is a known issue
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Matt "Speedy" Gonzales | Moderator

Re: guide issue

jhack1277
Character Actor
It was working fine a few days ago. Any suggestions?

Re: guide issue

Moderator
Moderator
There are no workarounds at this time
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Matt "Speedy" Gonzales | Moderator

Re: guide issue

jhack1277
Character Actor
Is the receiver defective? Instead of an 8 day guide, I only have a 2 day guide now.

Re: guide issue

Moderator
Moderator
This is an issue on our end where just Eastern arc installs do not have the extended guide info
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Matt "Speedy" Gonzales | Moderator

Re: guide issue

jhack1277
Character Actor
Do you think it will be resolved soon?

Re: guide issue

Moderator
Moderator
I do not have any additional info. We do hope this is resolved as soon as possible
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Matt "Speedy" Gonzales | Moderator