what is the process for upgrading? Can I do that with a local dish rep or just with Dish central?
I gave up on waiting to get into chat.
This problem might be a sign from up above that I watch too much tv... lol
Thank you for sending that. I was wondering if they would post something.
Thanks for letting us know about this issue! Our team is diligently working to fix the 981 Boot Recovery error on the Joey 1.0 and will have a solution for you as soon as possible. Please visit www.mydish.com/support/981 for the latest updates. In the meantime, you can continue watching TV from your Hopper.
We apologize for any inconvenience this may have caused and appreciate your patience while our team identified a solution. The issue will automatically resolve overnight when your receiver is in standby mode, but you can also update the software on your Joey immediately. Please visit www.mydish.com/support/981 to view the step by step solution on how to update the software.