Voice search on 54.0 remote, Hopper 3, slow to respond

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Voice search on 54.0 remote, Hopper 3, slow to respond

MomOnBeach
Character Actor

When I used to do a voice search for programs, I received almost instant answers. Now ... it takes several minutes. Anything I can do to make it work correctly? 

 

 

1 Solution

Accepted Solutions

Re: Voice search on 54.0 remote, Hopper 3, slow to respond

Chadt4141
Supporting Role
The better the internet is working on the Hopper, the faster that voice search will work. Both numbers you posted are great. We’re those from a speed test website, or one that you ran on the Hopper itself?

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8 Replies

Re: Voice search on 54.0 remote, Hopper 3, slow to respond

Chadt4141
Supporting Role
What are the internet speeds your Hopper is registering?

Re: Voice search on 54.0 remote, Hopper 3, slow to respond

MomOnBeach
Character Actor

32 mbps

Re: Voice search on 54.0 remote, Hopper 3, slow to respond

MomOnBeach
Character Actor

just did another test and speed came in at 60.60 mbps - and when I tried the voice search, it worked quickly. Is there a speed that is recommended for the voice search to work well?

Re: Voice search on 54.0 remote, Hopper 3, slow to respond

Chadt4141
Supporting Role
The better the internet is working on the Hopper, the faster that voice search will work. Both numbers you posted are great. We’re those from a speed test website, or one that you ran on the Hopper itself?

View solution in original post

Re: Voice search on 54.0 remote, Hopper 3, slow to respond

MomOnBeach
Character Actor

I tested the speed on two sites - one was Netflix's. I didn't know I could check the speed on the Hopper.  

 

Sheri

Re: Voice search on 54.0 remote, Hopper 3, slow to respond

DISH Employee

Hi, MomOnBeach! You are able to test the Internet speed at the the Hopper by pressing the Home/Menu button three times. It will take you to a "Diagnostics" page. Scroll down to "Status", then select "Send Status", then "Test Connections". 

Re: Voice search on 54.0 remote, Hopper 3, slow to respond

MomOnBeach
Character Actor

That worked -- showing 35.958 mbps. Thanks!

 

Re: Voice search on 54.0 remote, Hopper 3, slow to respond

DISH Employee

Great. Glad that your remote is working for you. Have an amazing rest of your evening.