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Re: voice remote

mitchguthrie
Extra

Yes, mine is working now too.

Re: voice remote

Aaron777
Extra
Mine as well..

Re: voice remote

Jack1
Extra

Mine is working today also!

Re: voice remote

DISH Employee

I am glad to see your remote is up and running accordingly. If you have any further issues, please do not hesitate to reach out to us.

 

Hope you enjoy the rest of your day!

Re: voice remote

futuramic88
Extra

voice remote still not working . reported last week technical dept to check out? Should get discounted billing?

Re: voice remote

DISH Employee

Hi, futuramic88. Thanks for letting us know the remote is not working. Can you give me more detail on what specifically is happening? 

Re: voice remote

SamY
Extra
I am experiencing this exact problem, and reported it to customer support earlier today. They told me it is a known issue and that engineering is currently working on a resolution. My Hopper is running software version U137, updated on 11/16/2018. For those of you who are no longer having the problem, what software version are you running? If it makes any difference, my 54.0 remote is using firmware version E011T504EW54. Also, the CS rep said that she had personally spoken to 15-20 customers having this problem in the past week or so.