My voice remote stopped working yesterday as well. I tried rebooting the hopper and resetting the internet connection, nothing helped. When using the voice function it displays what I said on the screen for a few seconds, but nothing else happens. No search.
Looks like a systemic issue as my remote voice search stopped working also. When given a search command it brings it up on the screen however cannot scroll nor enter the searched phrase on the remote. Used to work great however both downstairs and upstairs not working. I also unplugged my hopper and then reset about 5 minutes later and still does not work.
Hello. Thank you for bringing this to our attention! We do want to make sure our Engineering Team is aware of this issue and has some details so that they can find a solution to the issue as soon as possible. Can you send us a Private Message with your phone number and 4-digit PIN please?
I am experiencing the same problem since the update. I have checked all the network and internet settings and everything checks ok. The voice command is recognized but no action and if you type in the command same thing, no execution.