I just got my new voice remote today and I have the very same problem and it won't let me use the arrow buttons to highlight the command. The blue highlight stays on the top command which takes you to the search page. How do I get my voice remote to go to the channel or program you have asked it to. I am hoping someone can help me.
I have the Hopper 3 and my remote has been paired.
Well, let's hope someone will be able to answer and recommend a solution. I thought it was supposed to automatically go to the channel or show you requested. The whole purpose of getting a voice remote was to do so automatically.
Hi there! The Hopper is what connects to the Internet, then it bridges to the Joeys. Can you try to unplug the Hopper for 15 seconds and plug back in?