Mike86812 wrote: We have a super joey hooked up to a Toshiba LED 50L34000. Its a couple years old. Sometimes when changing channels or going from Netflix to tv the screen will go blank but the sound will still be playing. When this happens we can use the "house" icon to open the dish main menu but the tv video doesn't come back on. We have to restart the joey and unplug the tv to get video back.
We have been through 2 joeys and 2 super joeys with the same problem. I have also changed HDMI cords and switched ports with no luck.
Before we had the hopper/joey set up we had the old style Dish Box. We would have the opposite problem. The sound would go out but we would have video.
We have only had the problem on this 1 TV.
I have been doing some research on my own and from what I can tell it is a "handshake" issue with the HDMI. Does this mean that the HDMI board on the TV is bad or is it a problem with the Dish signal?
Mike86812 wrote: I have tried different HDMI ports and HDMI cables. I checked for updates but it said none were available at this time. I have not tried the RCA set up yet because of the design of the tv. It is mounted to a wall and I would need to take the set down to find the correct ports. Also its my dads tv, he would not accept a loss in quality of picture.