The voice command on my remote was working just fine up until this morning. Now every time I give it a command, it responds with "Oops, we didn't catch that. Please try again in a few seconds." I've already tried unplugging the receiver for several minutes, and it still won't work. I've tried it dozens of times and I keep getting the same error message.
Good morning Redtj! I can confirm that there was an issue with voice controls yesterday that was preventing voice functions and would return the "oops" message. This has been resolved at this time, and voice should now be functioning normally.