Did you see my reply?
"All three satellites (119,110,129) have signals = green. I don't think it's a signal problem as I can watch the live channels without problem. The problem only occurs on playback. (Hard drive going bad?)"
ANy more ideas? This is a leased VIP622, should it be replaced?
Since all the signals are green and rebooting the receiver didn't resolve this issue, we will need to replace your receiver. I will send you a Private Message so we can securely access your account and get it sent out to you.