Unsatisfied with HD picture

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Unsatisfied with HD picture

judydem56
Character Actor

Hellooooo a brand new customer that is unhappy with the high definition!!! I told the installer that this does not look good to me so he lower the aspct to 720p. This is the grainy nosiest pictures I have ever seen on ALL 3 TV's. Am I stuck with this mess? is this the best it gets. All tvs are flat screen high def from 1080 none are 4k... however all TV looked great in  DIRECTV. Sorry I have left them.

3 Replies

Re: Unsatisfied with HD picture

DISH Employee

Hello.I am very sorry that you are unhappy with your picture quality. I would be more than happy to take a look at your account/equipment, to see what options are available for getting you better resolution. Can you please send me a private message that includes your phone number, and 4-digit security pin?

Re: Unsatisfied with HD picture

judydem56
Character Actor

Hey thanks but today a DISH tech came out and sold me another HDMI cable. The new TV looks way better TV but the older ones are better but still just OK... he tweaked all and altho better its not as pretty as DT.

Re: Unsatisfied with HD picture

DISH Employee

Great. I am glad that we were able to get you better resolution.