Tv Remote issues

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Tv Remote issues

KRucker7
Extra
My remote in a secondary room is not turning on the Dish functions. It cuts the tv on and the recover is working in other rooms. It's just this one room. The remote cuts the tv and allows me to change the tv input but nothing for SAT.

Help??
4 Replies

Re: Tv Remote issues

Chadt4141
Screen Writer
What model remote and what model receiver?

Re: Tv Remote issues

DISH Employee

Hello, if you press the SAT button on the remote does it light up? You can also try pairing it back to the receiver by following our guide here: https://www.mydish.com/support/products/remotes/how-to/program-to-receiver

Re: Tv Remote issues

KRucker7
Extra
Yes, when I select the SAT button it does lights up.

The remote is paired to the receiver and tv. I can turn the volume up and change tv input.

It is a 20.1 IR remote. The screen I have scrolling is the Dish info screen that says to press select to turn receiver on. Or to select Info to see My Dish recorded shows. But I cannot do anything in "SAT" on that screen.
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Re: Tv Remote issues

Chadt4141
Screen Writer
The 20.1 remote is an IR remote only, and requires direct line of sight to the receiver.