Thumb Drive Not Recognized

cancel
Showing results for 
Search instead for 
Did you mean: 

Thumb Drive Not Recognized

jeffsnoy
Extra
A couple of months ago I transferred some movies to a USB thumb drive. Now my Hopper 3 does not recognize the drive. I called Dish and they said I am out of luck. Has anyone experienced this and is there any way to get my
movies back to the hopper.
8 Replies

Re: Thumb Drive Not Recognized

e38BimmerFN
Cinematographer
Power OFF the Hopper, install the USB stick in back. Power ON the Hopper and see if it's recognized.

Re: Thumb Drive Not Recognized

peggyrh
Associate Producer
Dish has never recommended using USB drives, requirement is powered external hard drive.

Re: Thumb Drive Not Recognized

Chadt41411
Casting Director
Thumb drives are solid state. Dish only supports disk. Also, self powered, and between 50 GB and 2 TB.

Re: Thumb Drive Not Recognized

jeffsnoy
Extra
I tried the above suggestion and it did not recognize the thumb drive. It worked a few months ago so a software change must have done away with thumb drives.

Re: Thumb Drive Not Recognized

peggyrh
Associate Producer
like we already said, Dish has never supported thumb drives (well documented here & elsewhere, has nothing to do with a software change).

you might get something to "save" but the chances of it playing back are minimal.

Re: Thumb Drive Not Recognized

scotar
Audio Engineer
Have you popped the stick into a windows machine?

If so you may have fubar'd the formatting or file allocation tables. Especially if windows asked you to "Fix" the drive.

Re: Thumb Drive Not Recognized

rbtii
Extra

Thumb drives used to work.  I know they did as I have saved programming and watched it via my thumb drive in the past. It would only play via your hopper.  Does not work on computers. It served as a bakup for your programming, and help you clear up space on your dvr. I haven't done it in a while but have tried recently and does not work any longer.  I believe they have changed the software in order to force you to use their external hard drive that dish sells.  Just my guess. 

Re: Thumb Drive Not Recognized

DISH Employee

Thumb drives are not compatible with DISH receivers for external storage. Compatible external hard drives must:

 

1. Meet capacity requirements for your receiver. (Connected to Hopper: minimum 320 GB/maximum 2 TB. Connected to Wally: minimum 500 GB/maximum 2 TB. Connected to other receivers: minimum 50 GB/maximum 2 TB)

2. Have their own power supply.

3. Have a USB 2.0-compatible cable.

4. Not use flash memory and should only be a single-hard disk drive.