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Tech Support

BobGorden58
Extra

Again, I just started with Dish and I am VERY disappointed with the wait times when calling Dish for account questions and now a 25 minute wait for Tech Support. This is unacceptable.

I can see five minutes but NOT 25 minutes. 

Dish was installed Sunday, called for account help on Monday, that was a 15 minute wait.

Come on Dish, am I going to regret leaving ATT/ DirectTV?

2 Replies

Re: Tech Support

DISH Employee

I definitely understand the frustration, BobGorden58! You can also reach us here or via our Social Media accounts, we are available 7am-11pm Central time. If you have any unresolved issues, please send me a Private Message for further assistance! You can view step-by-step instructions on how to send a PM here: https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039

Re: Tech Support

baldman1
Audio Engineer

Also go to Dish's Facebook page. They're really good at answering your problems in a fair amount of time.