TV’s has started to pixelate. Resrt all equipment, went thru the steps with customer service. This is happening frequently and is not a result of any movement of my equipment, changes in connections, weather related issues. Is evident during live programming and recordings. I contacted customer service and explained my issue and advised this has happened in the past and a tech was able to alleviate the problem with changing connectors and some outdoor dish satellite parts. Equipment ages. The customer service rep advised a service tech would come out and there would be charge of 95 dollars for an issue that is not a result of anything I have completed or changed.
Any technical issues can be frustrating, we know erporsche. The $95 fee helps cover some, but not all, of the cost of sending out a technician. I'd be happy to review the account for you with all options, please send a Private Message for further assistance. To end a PM, please reference: https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039