Size of picture is now 25% smaller since May 4th. Only on channels 2 thru 299.

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Size of picture is now 25% smaller since May 4th. Only on channels 2 thru 299.

alanpalmer
Extra

Recently I had a technician come to my home to diagnose a intermittant loss of signal, May 4. The technician determined that the satelite disc. needed to be relocated. But he had another fix that would get the system operating without a loss of signal. This fix resolved the loss of signal problem but created another problem, the size of the picture is now 25% smaller of channels 2 thru 299. The movie channels are OK. I can adjust the picture size but the pictures are now distorted which is not acceptable. Can you schedule a technician to come and relocate the disc and return the system to normal operation, (correct picture size).

1 Reply

Re: Size of picture is now 25% smaller since May 4th. Only on channels 2 thru 299.

Chadt4141
Screen Writer
If you bring up the guide, is it on the Hd or the SD channel? That sounds like SD formatting.