Signal loss during light rain

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Signal loss during light rain

Fish
Extra

Barely sprinkling and BAMM loss of signal on the last 5 minutes of the world cup. Service sucks if a cloud looks at the dish funny it loses signal.

4 Replies

Re: Signal loss during light rain

Chadt4141
Casting Director

You need your antenna realigned if you’re having issues with light rain regularly. There were people in the middle of hurricanes maintaining signal.

Re: Signal loss during light rain

Fish
Extra

Wonder how much I'd get charged for that.

Re: Signal loss during light rain

Chadt4141
Casting Director

Nothing if you do it yourself. It’s very easy.
$95 without protection plan or $10 with for a tech to do it. You can also call a retailer to do it, get best results, but it would be out of pocket.

Re: Signal loss during light rain

DISH Employee

Fish, we would love to look into this for you. I know how important these games have been, so I want to ensure we review anything that could be causing this. There is a signal code number at the top right corner of the screen, as well as signal code that looks like "01-11-13". Do you happen to have the code on the screen?