Series Timer Recording dropping first episodes

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Re: Series Timer Recording dropping first episodes

Unhappy_tv
Camera Crew
U708

Re: Series Timer Recording dropping first episodes

DISH Employee

Great, these are the current software versions. On the recordings that you are missing, is the timer showing in the "Daily Schedule"? Can you tell me what percentage the DVR is at? 

Re: Series Timer Recording dropping first episodes

Unhappy_tv
Camera Crew
The shows are on the schedule one day and then off it the next. The dvr is only at 23% right now but usually only about 5-10%

Re: Series Timer Recording dropping first episodes

DISH Employee

To verify, does it show that it was skipped due to a possible conflict, or was it stopped by another user? 

Re: Series Timer Recording dropping first episodes

Unhappy_tv
Camera Crew
It doesn’t show anything. Like it never existed. Even tho it was there the last time I looked

Re: Series Timer Recording dropping first episodes

DISH Employee

Thank you. Can you tell me how many recordings you are missing from the past 2 months? 

Re: Series Timer Recording dropping first episodes

Unhappy_tv
Camera Crew
We have missed about 6 shows but everything else I’ve caught and fixed within a few minutes of airing. Like 3 a week.

Re: Series Timer Recording dropping first episodes

DISH Employee

Can you send me a private message with your phone number and 4-digit pin? Here is a link with steps on how to send a PM: https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039. 

Re: Series Timer Recording dropping first episodes

Unhappy_tv
Camera Crew
That link will not work

Re: Series Timer Recording dropping first episodes

DISH Employee

Oh, no! Can you try to copy the link into another tab?