Satellite internet data usage counter wrong

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Satellite internet data usage counter wrong

Rees
Extra
I just feel that the data usage counter doesn’t work properly. There is no way I have ran Thur 1/2 my fast data in 2 days when not even used very much. I even adjusted my video quality to help save data. Concerned customer, data is precious.
4 Replies

Re: Satellite internet data usage counter wrong

Chadt4141
Production Manager
If you’re watching video, even in SD, you’re going to burn through your data pretty quickly. Satellite internet is not made for streaming and gaming. It is designed to keep rural customers in touch with the rest of the world. If you have a wireless router, disconnect it, and connect your computer only through the Ethernet, see if there is a change.

Re: Satellite internet data usage counter wrong

d4g4m
Visual Engineer

You will use about 900 megs to 2 gigs an hour viewing a movie. 3 gigs an hour if HD, 7 gigs if 4k

Re: Satellite internet data usage counter wrong

wap
Extra

Yes!!! The internet data usage counter is WAY OFF right now.  We got NO email notifications of usage, like 20%, etc., which we rely on completely to budget.  We have used relatively little internet.  5 days in to the new billing cycle, page popped up saying used 100%.  !!!!!  

Re: Satellite internet data usage counter wrong

DISH Employee

Hi wap, I'd be glad to look at your account and check on this. Please send me a private message with your phone number and 4 digit security code.