Router and wifi

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Router and wifi

debmor
Extra
I have a router that I've used for my tvs before getting dish network for Netflix, etc. I now have dish and can't seem to connect wirelessly. I get the message that a router has not been detected, also the "network setup" button does not appear when I try to connect. What do I need to connect my Wally? What am I doing wrong? Clueless
2 Replies

Re: Router and wifi

DISH Employee
Have you tried resetting the Router?

Re: Router and wifi

RichNJohn
Character Actor

I bought the Netgear WNDA3100-100NAS adapter that the Dish website and the Amazon seller says is compatible with the Wally.

 

https://smile.amazon.com/gp/product/B079CSJ7YD/ref=oh_aui_detailpage_o00_s06?ie=UTF8&psc=1

 

When I plug it into my brand new Wally HD with 54.0 voice remote the Wally will not recognize the drive, no lights on the drive so the Wally can't see my router.

 

Is there something I need to do differently or do I need to return the Wifi adapter I bought and buy one directly from Dish?