Recordings are freezing and displaying yellow screen

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Recordings are freezing and displaying yellow screen

bwbmom
Camera Crew

Over the past  week on different local channels I have recorded shows. No weather interference but when I play the recorded show it will freeze and display bright yellow screen and nothing else. No errors. If I leave it alone it will eventually start playing again but part of recording is lost. 

18 Replies

Re: Recordings are freezing and displaying yellow screen

DISH Employee

That's frustrating! Does it seem to be at the same time over all the recorded shows -- like 7pm on all of the locals?

Re: Recordings are freezing and displaying yellow screen

bwbmom
Camera Crew
Unfortunately no. Recordings during the day and at night at various times. I noticed in the forum that previous years other people have complained of the same thing but I never saw a solution

Re: Recordings are freezing and displaying yellow screen

bwbmom
Camera Crew
Unfortunately not. Recordings during the day and at night at various times. I saw the same question in old forum post but no solution

Re: Recordings are freezing and displaying yellow screen

DISH Employee

Is it on the same channel, or multiple channels you noticed this on? Do you have an OTA?

Re: Recordings are freezing and displaying yellow screen

bwbmom
Camera Crew

Multiple channels. Different times of the day and night. No OTA

Re: Recordings are freezing and displaying yellow screen

DISH Employee

Only locals though?

Re: Recordings are freezing and displaying yellow screen

bwbmom
Camera Crew

Locals and some cable shows but not premium HBO etc.

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Re: Recordings are freezing and displaying yellow screen

DISH Employee

Can you give me a few of the specific channels so I can see if there were any known issues about those?

Re: Recordings are freezing and displaying yellow screen

bwbmom
Camera Crew

Different days and times so not sure how you will check that but ABC which is channel 3 in our area; CBS which is channel 5; FOX which is channel 10; NBC which is channel 15; USA Channel 105; A&E Channel 118; AMC Channel 131; TNT Channel 138