Problems with External HD

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Re: Problems with External HD

DISH Employee

After the spin-up error, what happens on the screen, Ericshar? Do you get any other messages?

Re: Problems with External HD

bradley15
Extra
Any solutions to this please help I originals reformatted because it said I had to and lost all of our shows we had on it now the hard drive is showing this error and dish was of no help at all.

Re: Problems with External HD

tcat007
Character Actor

How to do this on WD MyBook that has been formated?  Doesn't show up on a PC.  It disconnects every night.  A Hopper reboot fixes it (for 12 hours).  Shows up under DVR devices, then nothing the next day.

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Re: Problems with External HD

DISH Employee

Hello tcat007! To clarify, are you trying to confirm if your External Hard Drive has a "sleep" mode? 

Re: Problems with External HD

bradley15
Extra
I had same issues I ended up throwing the hard drive away that was the best advise I got from dish support and buy another one.

Re: Problems with External HD

tcat007
Character Actor

It going to sleep is the only thing I can think of that would cause disconnect each night.

WDBFJK0020HBK-04

 

Ticket to Dish, but yeah, they'll probably say buy a new drive.