I have a hopper 3 in my living room and I am using a 54. 0 remote control I have a joey connected to my TV in the bedroom with a 52. 0 remote. I am trying to pair a newly purchased 54.0 remote with my joey but can't get it to pair. I have tried unpairing my 52 remote thinking that would work but it didn't work. I there a way to pair a 54 remote with a joey?
Hello Remi, here is a direct link to information on how to pair a 54.0 remote: https://www.mydish.com/support/products/remotes/how-to/program-to-receiver. Hope this helps, please let us know if you need any additional support.
If unpaired from the Hopper, then you should be able to pair it from the System Info screen. The screen that shows the paired remotes. When unpairing the remote, be sure that you hear the 3 descending beeps.