On Demand No option to play

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On Demand No option to play

techjunk83
Camera Crew
Trying to play a Showtime series using On Demand, when I launch the episode the only option that shows up is CLOSE, the WATCH button does not show up.
2 Replies

Re: On Demand No option to play

DISH Employee
when this happens, have you tried to reset the receiver to make sure you have the updated guide and software? What is the model of DISH receiver you are using? Is the unit connected to the Internet? What is the Showtime title you're trying to access?

Re: On Demand No option to play

knealy
Character Actor
This is the same issue that I posted in the Hopper 3 receiver support forum. You need to fix this.