OTA Programming Guide issues on Hopper 3

cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

OTA Programming Guide issues on Hopper 3

Warpspeed
Extra

The Dish OTA channel guide is showing wrong or no information and after several request from Dr Dish, no progress has been made by Dish:

 

Channel 13.3 LA Movies channel, guide information is missing.

 

Channel 50.1 KOCE, the SoCal PBS beamed from Orange County s showing wrong guide information belonging to an infomercial channel called KSCI on 18.1.

 

Both channels have strength of 100 from a powerful Yagi antenna on teh roof in a strong reception area.  TV shows correct programming information without the Hopper, but Hopper 3 gets it wrong.


Numerous calls to Dr Dish over several months have not resolved the issue, despite the helpful technicians noting teh problem and passing it on to the ether (software programmers?). 

 

Never a day late paying, so it would be good to know there are some senior people left at Dish who feel accountable ancan pick the phone up and fix this or at least apologize.

3 Replies

Re: OTA Programming Guide issues on Hopper 3

Chadt4141
Screen Writer
OTA guide support will be incredibly limited. If you get it fixed, awesome, but it’s not likely to change, especially for the ones that have no information.

Re: OTA Programming Guide issues on Hopper 3

hstevenson
Camera Crew
It only seems to be the guide on Hopper 3. The info for KOCE on the Dish web site is correct.

Re: OTA Programming Guide issues on Hopper 3

DISH Employee

hstevenson, have you tried re-scanning for the OTA channels?