No Broadband connection

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No Broadband connection

tivels81
Extra
For over a month, my Joey and wireless Joey keep getting the error, No Broadband Connection. You can be watching tv and this error pops up. Can reset the Joey and tv comes back on for about 5 min then get the same error. Sometimes if you just leave Joey on, the programming comes back on after about 10-15 min. I called DISH and was told that this was a current problem and that on Dec. 19th a permanent fix was being released as an update. I updated my hopper and restarted both Joey's and still have the same problem. This all seemed to start when I got a wireless Joey installed. Very aggrevating
1 Reply

Re: No Broadband connection

DISH Employee
How is the Hopper connected to the internet? Have you tried selecting the Reset Network option in the Broadband setup screen?