Matt G wrote: What is your software version on the Hopper 3? If you just received it today you will need to wait at least 1 day.
peggyrh wrote: Current Hopper 3 software is U349 (added to mine on 5/16), might be why it's missing. Alexa integration is only on the Hopper 3 for now, not on Joeys. .
peggyrh wrote: try settings, diagnostics, then choose tools. there's a choice to upgrade software,!