The voice remote is an actual remote that works without voice as well. Alexa is more voice assist. Doesn't have all features avail.
Why are you advertising the Alexys voice capability and the voice remote when you have neither available today? Tired of being lied to and getting price increases!
Voice remotes can be ordered through the store on MyDish.com, through the Order From Store link. If you'd like me to assist in ordering, send me a Private Message with your phone number and 4-digit PIN.
You can view step-by-step instructions on how to send a PM here: https://communities.dish.com/t5/Communities-101/How-To-Send-a-Private-Message/td-p/15039