Netflix on Joey freezes and shows 99%

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Netflix on Joey freezes and shows 99%

tmorg@clnk.com
Camera Crew
After watching a few hours of Netflix on a Joey connected via MOCA (strong signal) it will just freeze and show the circle with 99% and become unresponsive. The only thing that can be done is to exit Netflix and start over. This never happens on the Hopper 3. I have a 125Mbps x 125Mbps Fiber connection direct to ethernet to the Hopper 3 so there should never be a bandwidth issue. The Hopper to Joey cable RG6 connection is a 40 foot cable run so it is a short run. Hopper software is U347 and Available Joey Software is W150 W204 U278 U479. Any help appreciated.
9 Replies

Re: Netflix on Joey freezes and shows 99%

e38BimmerFN
Cinematographer
Any chance you can connect your Joey to the Hopper via CAT6 LAN network cable instead of the RG6 cable and test?

I use this cable system for my Joeys and all work well on Netflix.

Also try doing a reset of the Joey and test.

Re: Netflix on Joey freezes and shows 99%

YouShouldbeFIRED
Costume Designer
Netflix on Joey? Wtf?? The only thing I've ever got is this feature will be available "soon"
(hopper 3 with both 4k & regular joey's)

And if you really piss me off, tell me pip works on your joey??
pip = "feature not available"

Re: Netflix on Joey freezes and shows 99%

tmorg@clnk.com
Camera Crew
PiP only work on my hopper but Joeys do have Netflix. I will try with ethernet and see if that is better.

Re: Netflix on Joey freezes and shows 99%

YouShouldbeFIRED
Costume Designer
Apparently only the regular joeys have netflix not the 4k joey, nice "upgrade". I wish I had kept my 2 hopper/2 joey setup I had backmailed them out of when I gave (it's hard to believe, but yes it's worse) U-Verse :-(

They SWORE, PROMISED & "GUARANTEED" I wasn't losing any features moving to hopper v3/joey 4k, I guess missed the part when they explained how PIP & Netflix are not "features".

Re: Netflix on Joey freezes and shows 99%

e38BimmerFN
Cinematographer
Are your Joeys 2.0 or 4K?
Joey 2.0 will have Netflix. I'll check to see if my 2.0 work with PIP.


tmorg@clnk.com wrote:
PiP only work on my hopper but Joeys do have Netflix. I will try with ethernet and see if that is better.

Re: Netflix on Joey freezes and shows 99%

tmorg@clnk.com
Camera Crew
My Joeys are all 2.0.

Re: Netflix on Joey freezes and shows 99%

e38BimmerFN
Cinematographer
Netflix is available on 2.0s

I just checked PiP on my 2.0 and it says it's not a active feature. So I presume maybe not supported on Joeys. :?

Re: Netflix on Joey freezes and shows 99%

tmorg@clnk.com
Camera Crew
Yes I am aware of that. Someone else posted about Netflix not being there. Mine is the freezing issue as topic starter.

Re: Netflix on Joey freezes and shows 99%

e38BimmerFN
Cinematographer
Checking Netflix on my Joey, it's working. I'll try to watch something all the way thru. I did a quick fast forward thru a short movie stopping here and there to play it. Played fine.